Please allow 5-7 business days to receive shipping and tracking notifications. This information will be sent to the e-mail address provided. There is the option to purchase certified delivery for your packages. You can choose not to purchase this additional layer of protection that requires a signature upon delivery, but Purely Bias WILL NOT BE LIABLE FOR LOST, MISSING, OR STOLEN PACKAGES. Also, be sure to check and double check to make certain that you have provided us with your accurate shipping information.